FAQ

Please read before using YES24 service for easier access to necessary information.

You may use points like cash when making purchases. (Purchases may be made entirely or partially with points, but only partial payments are available with some sellers and for some shipping options).   

 

Check the Use points option on the payment page to make cheaper purchases. 

 

Points are awarded according to the order amount after delivery is completed. You may check your points on My Page. 

 

Yes. Points are returned to you when you cancel or refund your order even after the points expire.

 

1. Coupons for individual products.

2. Coupons for individual orders.

3. Coupons for shipping

 

You may check your coupons on My Page.

 

You may download coupons on the product details page.

 

Unexpired coupons are returned after your order is refunded